PortCity Bike Tours

Things You Should Know About Our Bike Tours

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We're starting our sixth year of bike tours and are still thrilled each and every time we take a group of riders out on a tour. We all have a passion and a love of the area and the rich history.  Our small team of tour guides live locally and are experienced riders with a deep love of New Hampshire history and historic preservation.  I'm sure when you take one of our tours, you'll experience the enthusiasm and excitement as we turn each corner! 

• All of our bicycles, helmets and vests are sanitized before and after each use.

• Our tour guides and equipment are compliant with all CDC recommendations.

• We have a contactless business, all of our stops are outdoors, and we are the only visitors in the immediate area.

• We offer daily tours, but not every tour is offered every day. Check our calendar for availability.

• Tours are all-inclusive! You only need to bring yourself, some comfortable clothing, and we do the rest!

• Tours run rain or shine unless the weather is too dangerous to ride in. If that happens, we’ll call you with rescheduling options.

• Our tours are no more than six guests. If you would like a private tour, please contact us or see our calendar.

• Not sure what tour? Click here for a side-by-side comparison. 

• Looking for something unique or extra-special? We also do Private and Group Tours! Click or call to find out more.
   

What is Provided 

• Expert tour guide

• 21-speed high-end hybrid bicycle

• Safety equipment (helmet & vest)

• Optional electric bike tour upgrade available for $45 (limited supply)​

Refund & Rescheduling Policy (revised)
 

• We will contact you if there is an issue with your reservation.

• Due to limited seating, we request that if you cancel within 48 hours of a scheduled tour, there will be a $5 per person ticketing fee. 

• Reservations made within 48 hours of a scheduled event are final and cannot be changed. You have the option to request a gift certificate that's transferrable. 

• Reservations may be rescheduled only once and are subject to availability. 

• Rescheduling requests are processed at the sole discretion of the employee making the transaction.

• Failure to arrive 30 minutes before your tour departure time may result in your space on the tour being given away. You will not receive a refund or credit for your tour.

• Late arrivals will not be able to catch up to the tour.

Inclement Weather Policy
 

Our tours run rain or shine. In Portsmouth, weather can change within a few hours. In the event of extreme weather conditions such as lightning, hail, torrential rain, 20+ mph wind, etc. In some circumstances, tours may be canceled up to an hour before the start time of the event. The decision to cancel the tour is up to the sole discretion of PortCity Bike Tours and will be determined by the safety of the riders. If we do cancel the tour or event, ticket-holders will be allowed to reschedule tickets (subject to availability) or we'll refund the ticket. 

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Covid Protocols - Contactless Procedures

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Tour Capacity:
 

In accordance with NH Governor Sununu and gathering limitations, we have reduced our public tour capacity to six guests and private tours up to ten guests with two guides. This allows for appropriate social distancing amongst our guests while simultaneously reducing the number of tour customers facing the public while riding and at our tour stops. Exceptions are made only for private tours where all participants know one another and assume responsibility for their own safety.
 

Sanitization of Equipment:
 

All equipment, including bicycles and helmets, is sanitized between tours by our staff using disinfectant spray and wipes. 
 

Masks and Face Coverings:

While preparing for the tour and at all tour stops, all guests and employees are required to wear masks or a face covering.

Guest Waivers

All guests must sign a waiver and release form.

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