Located Minutes from Market Square
Historic John Paul Jones Carriage House
43 Middle Street Portsmouth, NH 03801

Refund &
Rescheduling Policy
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Tour and rental reservations can be rescheduled or changed within 30 days prior to your tour date. If you cannot reschedule, we can offer you a credit to use another time.
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Rescheduling requests are processed at the sole discretion of the employee making the transaction.
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If your plans change within 30 days of your tour, you can cancel or reschedule with a $5 rebooking fee per rider. Our tours are small and our fleet is limited.
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Reservations made within 48 hours of a scheduled event are final and cannot be changed.
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Late arrivals will not be able to catch up to the tour.
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Failure to arrive 30 minutes before your tour departure time may result in your space on the tour being given away. You will not receive a refund or credit for your tour.
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Our seats are limited for a one-on-one experience.
Inclement Weather Policy
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Our tours run rain or shine, except in the case of extreme weather conditions such as lightning, hail, torrential rain, etc.
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In some circumstances, tours may be canceled up to an hour before the start time of the event.
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The decision to cancel the tour is up to the sole discretion of PortCity Bike Tours.
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If we do cancel the tour or event, ticket-holders will be allowed to reschedule tickets (subject to availability) or we'll refund the ticket.