Working to Keep Staff and Guests Safe and Healthy

As a tourism business,  our mission is to provide a safe and an enjoyable experience to our guests while maintaining healthy environment. We recognize our responsibility to our guests, guides, mechanic and our community. In light of the Covid-19 and variants, we have adjusted our tours and rental operations to offer the safest and healthiest procedures for everyone. We set up our tours outside and ours guests can use our facilities one at a time to not congregate in our building. Cycling has been classified as a low-risk activity given that we are outside, distanced, and moving between our tour stops. If you would like to a mask, please feel free to ask. 

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Waivers:

We are asking all tour and rental participants to sign a waiver before arrival. If you have not completed the waiver prior to your tour or rental date, we will provide you with a code to scan on-site, so that you may sign and submit your waiver on your own device. This reduces any sharing of pens or devices at the time of check-in. 

 

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How We Are Preparing For Your 2023 Bike Tour with Us

Preparing for a bike tour during the 2023 COVID-19 crisis is very different from the way we have conducted business in the past. Please review the changes we have made to our protocol so you can determine if a bike tour is right for you and your family.​

• Helmets are disinfected before and after guest use. Guests are more than welcome to bring their own.

• Bottled water is available to guests. However, we encourage guests to bring their water bottles to minimize the spread of germs. Loose items can be carried in the guide’s bike bag.

• We've added hand sanitizer for your personal use.

• Our tour cannot completely avoid areas where the public may gather, but we're outside in the open air and we have altered the route and normal stops to avoid areas of congestion.
   

Sanitization of Equipment:

All equipment, including bicycles and helmets, is sanitized before and after our tours by our team using disinfectant spray and wipes. 

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